I’m currently under contract with a global banking group under my second extension (soon to be a third). I currently support the organisation as the banks CA Technologies Agile Central SME / Trainer (Rally). Strange addition to the CV especially as i’m rather agnostic when it comes to tooling. In my opinion tools are just tools, and if they don’t work for you (you work for them) it’s simple they are the wrong tool.
Looking into mainstream tooling options Agile Central, Jira and Version One. I suppose my main focus has been around Agile Central (Rally). It’s not to say I dislike the others, it’s just that fate and usage has made me somewhat of an SME and enabled me to become a specialised trainer. During the last 10 years I’ve rolled out Agile Central across the globe for various organisation ranging from banking to social and triple AAA gaming.
As an Agile Central SME / Trainer + Agile / Lean Business Transformation Coach. To date I have trained over 2000 users within the groups credit card stack. Looking back this is a crazy amount of people.. Working on an internal cross-charging model my remit is about to change. As funding opens up we are about to move into the Investment Bank and a new chapter will begin..
Winding Back The Clock
A few years back during my time at Lab49, I worked was placed on various tier 1 Investment Banking gigs in the London, NY and DC. Going back to the IB got me thinking about the rush I used get on a trading floor. Spoiler alert: even though the stereotypical vision of a mad rush such as the scenes from The Wolf of Wall Street have been replaced with HFT, it’s still a cool and interesting place to hangout.
So over the next few months i’m going to engage with the Investment Bank and assist the product teams with their adoption of the tool. So, here we go.. onwards and upwards, another chapter. Next steps, adjust the lesson plans.
End of tl;dr
So let’s talk about the tool, Rally (I mean, Agile Central) offers a lot of functionality, for me it’s about splitting the content up and making it relevant to the group. As an approach I always follow a few simple rules. There was of course a time when I sat there thinking wtf is this and what happened to MS Project..
So I decided to share the ins-and-outs of training the tool and all of it’s bells and whistles and over the next few posts i’ll dig into the tools gems and take a peek at some of the tools dark-side also.
A major part of my role at the moment is knowledge transfer, this makes sense. I’m under contract and one day the funding required to keep me going will end and i’ll move on. So we are working through ways of sending my knowledge to another – Vulcan style:
So that poses a question. “How do you transfer knowledge about something that can be so easy to use but made so complex by us”? It’s difficult right, i’ve used the tool for over a decade and yet if I am to succeed in my role I need to leave not one but 100’s of people in a position that supports the organisation and their customers alike succeed.
Well, we have a series of lesson plans. A series of sessions and countless webex to go..
Watch this space.